Privacy Policy
Last Updated: January 2026
No9Palace Pty Ltd ("we," "us," "our," or "Company") operates the website no9palace.com.au (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site.
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Site.
Information We Collect
We collect information in the following ways:
- Personal Information: When you contact us or sign up for our mailing list, we collect your name, email address, phone number, and any other information you voluntarily provide.
- Technical Information: We automatically collect your IP address, browser type, operating system, referring URLs, and pages visited.
- Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to monitor your interactions with the Site and track affiliate conversions.
- Usage Data: We collect information about how you access and use the Site, including time spent on pages, links clicked, and navigation patterns.
How We Use Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve the Site's functionality and user experience.
- To track affiliate conversions and commissions from casino referrals.
- To conduct analytics and generate insights about Site usage and user behavior.
- To send marketing communications, newsletters, and promotional offers (with your consent).
- To comply with legal obligations and prevent fraud or unauthorized access.
- To respond to your inquiries and customer support requests.
Cookie Policy
We use the following types of cookies:
- Essential Cookies: Required for Site functionality and security.
- Analytics Cookies: Help us understand how users interact with the Site using tools like Google Analytics.
- Affiliate Tracking Cookies: Allow us to track referrals to casino partners and calculate commissions.
- Marketing Cookies: Used to deliver targeted content and measure campaign effectiveness.
You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. However, blocking cookies may affect Site functionality. You can also opt out of analytics tracking through Google Analytics' opt-out browser extension.
Third-Party Links
Our Site contains links to third-party websites, including online casinos and affiliate partners. We are not responsible for the privacy practices or content of these external sites. We strongly encourage you to review the privacy policies of any third-party websites before providing your personal information. Your use of third-party sites is governed by their respective privacy policies, not this Privacy Policy.
Your Rights
Under Australian privacy law (Privacy Act 1988 (Cth) and the Australian Privacy Principles), you have the right to:
- Access your personal information held by us.
- Request correction of inaccurate or outdated personal information.
- Request deletion of your personal information (subject to legal obligations).
- Opt out of marketing communications at any time.
- Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe we have breached the Privacy Act.
To exercise any of these rights, please contact us using the details below.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, and resolve disputes. Analytics and affiliate tracking data are typically retained for up to 24 months. You may request deletion of your personal information at any time, subject to legal requirements to retain certain data.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Email: privacy@no9palace.com.au
We will respond to your inquiry within 30 days or as required by Australian privacy law.